Senior Casework Officer

A large London University is looking for two senior casework officer to begin working as soon as possible. One role is being offered until August 2022, and the other will end on 31 December 2022.

You will be responsible for managing a caseload of complaints, appeals and mis-conduct cases. You will respond to enquiries, conduct preliminary investigations and provide regulatory advice to other staff on relevant policies and procedures.

Experience of ensuring compliance with policy and procedure is essential, as is experience providing advice on regulatory matters. You will need to have experience relating to complaints, academic appeals and student conduct. The hiring manager is looking for candidates with a first class degree and, ideally, prior knowledge of SITS.

This is a full-time, hybrid role, with 2 days required on-site in London (Wednesdays and Thursdays – the days are set and non-negotiable), and the other 3 days working from home.

The pay rate is £19.32 – £25.31 per hour.

Please apply now if you are interested:


Please note our advertisements use PQE/salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.

At LAW Absolute we endeavour to respond to all applications within 48 hours. However due to the volume of applications we receive we may not be able to respond to every candidate individually.

If you have not heard from us within a 48 hour timeframe your application has not been successful and your details have not been retained. LAW Absolute acts as an employment business for temporary recruitment and as an employment agency for fixed term contract and permanent recruitment.

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Louise Hull

Louise Hull